FAQ

  • What is Rugged Campers?

    Rugged Campers is a company based in Sydney manufacturing high end products for campers. Our founder believes there is a fine line between affordable and high-quality, yet Rugged Campers has managed to combine these into 2 factors into all their products. Rugged Campers is a fast growing retail store which prioritises affordability, excellent product quality and dedicated customer service!

  • Do you have a showroom?

    We have a showroom located in Penrith, NSW. This is where customers can come and view our products before going ahead with their purchase! Conveniently, our warehouse is also held at the same location, meaning you can take home a brand new tent if you decide to proceed!

  • How does shipping work?

    When an order is placed online, we will dispatch is from our Sydney warehouse. At checkout, you will select the nearest depot to you, where your tent will await your collection!

    We can also quote you for a Private Address delivery if your site has forklift access.

  • Do I need a rooftop tent?

    For many adventure seekers, a rooftop tent offers an elevated camping experience, both literally and figuratively. One of the main advantages is the convenience and ability to set up camp just about anywhere, unleashing the explorer within. With a rooftop tent, you're not limited to designated campsites; instead, you can find the perfect spot amidst the vast Australian bush or along picturesque coastal stretches. The elevated position not only provides panoramic views but also keeps you safe from curious wildlife that may roam at ground level.

  • Can I close bedding in my RTT?

    The best loved feature of a roof top tent is the convenience! Having the ability to pull up and setup anywhere, anytime!

    Our Ruggers RTT can be closed with a sheet, thin blanket and 2 thin pillows. This fast setup allows campers to spend more time travelling and less time worrying about setting up their camp!

    Note: Campers should not overload their closed tent with thick bedding, as this posses a risk for a weak seal which may result in harsh conditions entering your tent!

  • Will your RTT fit on my vehicle?

    Our range of rooftop tents come with 2 underside mounting rails which allow for mounting on a variety of vehicles. The RTT comes with its own universal mounting kit which features the hardware and tools to mount onto nearly any aftermarket roof bars/platforms. Please contact us if you’re unsure of compatibility with your vehicle setup and we will assist the best we can to find a suitable mounting solution for your vehicle.

    NOTE: It is important to check the roof weight rating for your specific vehicle model to know if our tent is suitable for your vehicle.